Solace incident

Partial outage on cloud console

Major Resolved View vendor source →

Solace experienced a major incident on July 20, 2023 affecting Solace Cloud Console, lasting 10h. The incident has been resolved; the full update timeline is below.

Started
Jul 20, 2023, 11:49 AM UTC
Resolved
Jul 20, 2023, 09:50 PM UTC
Duration
10h
Detected by Pingoru
Jul 20, 2023, 11:49 AM UTC

Affected components

Solace Cloud Console

Update timeline

  1. investigating Jul 20, 2023, 11:49 AM UTC

    There have been reports of users unable to see their services after logging into the cloud console. We are investigating.

  2. identified Jul 20, 2023, 09:37 PM UTC

    The issue has been identified and a fix is being implemented

  3. resolved Jul 20, 2023, 09:50 PM UTC

    Fix has been applied, users should be able to see their services after logging into the cloud console.