Solace incident

EU Central(Frankfurt) region is not available for new Event Broker Services

Minor Resolved View vendor source →

Solace experienced a minor incident on June 30, 2023 affecting AWS - EU-Central (Frankfurt), lasting 27d 22h. The incident has been resolved; the full update timeline is below.

Started
Jun 30, 2023, 04:32 PM UTC
Resolved
Jul 28, 2023, 03:30 PM UTC
Duration
27d 22h
Detected by Pingoru
Jun 30, 2023, 04:32 PM UTC

Affected components

AWS - EU-Central (Frankfurt)

Update timeline

  1. identified Jun 30, 2023, 04:32 PM UTC

    We are currently experiencing resource exhaustion in EU Central(Frankfurt) region. This blocks the ability to create new Event Broker Services in this region. Solace is actively working on the fix to resolve this issue. To avoid further issues we have disabled service creation in this region until we resolve this issue. We will provide more details once we have a schedule for a fix.

  2. identified Jul 18, 2023, 04:19 PM UTC

    We have scheduled a maintenance window on July 27th for a fix in this region. We will continue to provide updates as necessary.

  3. monitoring Jul 28, 2023, 02:00 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jul 28, 2023, 03:30 PM UTC

    This incident has been resolved.