Solace incident

SSO outage for default role mapping

Major Resolved View vendor source →

Solace experienced a major incident on July 28, 2023 affecting Solace Cloud Console and Solace Cloud Console, lasting 5h 59m. The incident has been resolved; the full update timeline is below.

Started
Jul 28, 2023, 02:28 PM UTC
Resolved
Jul 28, 2023, 08:28 PM UTC
Duration
5h 59m
Detected by Pingoru
Jul 28, 2023, 02:28 PM UTC

Affected components

Solace Cloud ConsoleSolace Cloud Console

Update timeline

  1. investigating Jul 28, 2023, 02:28 PM UTC

    Customers with default role mapping are currently experiencing issues with SSO. Our team is actively working on resolving this problem and will provide a fix shortly. Thank you for your understanding and patience. We will keep you updated on the progress.

  2. monitoring Jul 28, 2023, 05:04 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jul 28, 2023, 08:28 PM UTC

    The incident has been resolved.