Solace incident

Solace PubSub+ Cloud - Cluster manager experiencing issues

Minor Resolved View vendor source →

Solace experienced a minor incident on December 4, 2023 affecting Solace Cloud Console and Solace Cloud Console, lasting 5h 27m. The incident has been resolved; the full update timeline is below.

Started
Dec 04, 2023, 04:07 PM UTC
Resolved
Dec 04, 2023, 09:34 PM UTC
Duration
5h 27m
Detected by Pingoru
Dec 04, 2023, 04:07 PM UTC

Affected components

Solace Cloud ConsoleSolace Cloud Console

Update timeline

  1. investigating Dec 04, 2023, 04:07 PM UTC

    We are experiencing issues accessing information on cluster manager for some accounts in Solace Pubsub+ Cloud Console or via the API.

  2. identified Dec 04, 2023, 09:17 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Dec 04, 2023, 09:19 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Dec 04, 2023, 09:34 PM UTC

    This incident has been resolved.