Solace experienced a major incident on October 25, 2024, lasting 2h 5m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Oct 25, 2024, 10:47 AM UTC
Some customers are reporting login issues with the PubSub+ Broker Manager. Customers can still log in to the Broker Manager UI using their SEMP admin username and password. We are currently investigating the issue.
- monitoring Oct 25, 2024, 12:15 PM UTC
A fix has been implemented and we are monitoring the results. This issue seems to have affected only the US Home Cloud.
- resolved Oct 25, 2024, 12:53 PM UTC
This incident has been resolved.