Solace incident

Service creation issue in AKS EastUS2 (Virginia) Public Region

Major Resolved View vendor source →

Solace experienced a major incident on September 12, 2025 affecting Azure - East US 2 (Virginia), lasting 168d 1h. The incident has been resolved; the full update timeline is below.

Started
Sep 12, 2025, 03:36 PM UTC
Resolved
Feb 27, 2026, 05:10 PM UTC
Duration
168d 1h
Detected by Pingoru
Sep 12, 2025, 03:36 PM UTC

Affected components

Azure - East US 2 (Virginia)

Update timeline

  1. investigating Sep 12, 2025, 03:36 PM UTC

    We are currently experiencing Service creation issue in AKS EastUS2 (Virginia) Public Region.

  2. identified Sep 12, 2025, 09:19 PM UTC

    We have identified the issue and are actively working on a fix. In the meantime, the East US region is available as an alternative. Please contact [email protected] if you have more questions.

  3. identified Jan 21, 2026, 06:14 PM UTC

    We are continuing to work closely with Microsoft Azure to resolve the issue impacting service creation in the AKS East US 2 region. The Azure support team is actively engaged and working to restore normal service as quickly as possible. In the meantime, customers can select an alternative Azure region for service creation. We will provide further updates as more information becomes available.

  4. resolved Feb 27, 2026, 05:10 PM UTC

    This incident has been resolved as Azure has resolved the underlying capacity issues.