SocialDog Outage History

SocialDog is up right now

SocialDog had 6 outages in the last 2 years totaling 151h 53m of downtime — averaging 0.2 incidents per month.

There were 6 SocialDog outages since June 15, 2024 totaling 151h 53m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.social-dog.net

Major April 24, 2026

Technical Difficulties with Instagram Media Posting

Detected by Pingoru
Apr 24, 2026, 04:27 AM UTC
Resolved
Apr 25, 2026, 07:21 AM UTC
Duration
1d 2h
Affected: Scheduled Tweets
Timeline · 3 updates
  1. investigating Apr 24, 2026, 04:27 AM UTC

    We are currently experiencing technical difficulties with our Instagram media posting features. We sincerely apologize for any inconvenience this may cause our users. Image and video posts may fail to be published. 【Incident Period】 2026/4/24 5:00 (JST) 〜 Present 【Affected Features】 - Scheduled posts 【Cause】 Under investigation

  2. monitoring Apr 25, 2026, 12:12 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Apr 25, 2026, 07:21 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor March 24, 2026

Regarding system incident

Detected by Pingoru
Mar 24, 2026, 02:29 AM UTC
Resolved
Mar 24, 2026, 09:12 AM UTC
Duration
6h 42m
Affected: DashboardTweet engagement
Timeline · 2 updates
  1. investigating Mar 24, 2026, 02:29 AM UTC

    There is a system failure of the X API. Analysis functions, may be affected. We apologize for any inconvenience.

  2. resolved Mar 24, 2026, 09:12 AM UTC

    The incident is now resolved. We apologize for any inconvenience.

Read the full incident report →

Notice February 9, 2026

[Resolved] Technical Difficulties with Mobile App Login

Detected by Pingoru
Feb 09, 2026, 12:08 PM UTC
Resolved
Feb 09, 2026, 12:08 PM UTC
Duration
—
Affected: Dashboard
Timeline · 1 update
  1. resolved Feb 09, 2026, 12:08 PM UTC

    We are pleased to inform you that the technical difficulties preventing users from logging into our mobile apps have been resolved. We sincerely apologize for any inconvenience this may have caused. 【Incident Period】 2026/2/9 14:23 - 2026/2/9 21:04 (JST) 【Scope】 ・Mobile Applications (iOS / Android) 【Affected Features】 ・App login 【Status】 The issue has been resolved.

Read the full incident report →

Major January 21, 2026

Issue with Data Display and Retrieval for Certain Features

Detected by Pingoru
Jan 21, 2026, 02:26 AM UTC
Resolved
Jan 21, 2026, 07:48 AM UTC
Duration
5h 21m
Affected: DashboardTweet engagement
Timeline · 3 updates
  1. investigating Jan 21, 2026, 02:26 AM UTC

    Thank you for using SocialDog. We are currently experiencing an issue with some SocialDog features due to an external system (data infrastructure) failure. During this time, the following features may be temporarily unavailable or may not display data correctly. 【Affected Features】 ・Post Engagement ・Post Performance ・Competitor Analysis ・Campaigns 【Occurrence Period】 2026/01/21 10:45 (JST) - Ongoing 【Cause and Status】 We have confirmed that a temporary failure has occurred in the external infrastructure used by our system. We are currently investigating the issue for resolution. We apologize for any inconvenience this may cause and appreciate your understanding and cooperation.

  2. monitoring Jan 21, 2026, 05:11 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jan 21, 2026, 07:48 AM UTC

    The incident is now resolved. We apologize for any inconvenience.

Read the full incident report →

Major March 12, 2025

We are experiencing connectivity issues with our site

Detected by Pingoru
Mar 12, 2025, 01:41 AM UTC
Resolved
Mar 12, 2025, 02:28 AM UTC
Duration
46m
Affected: DashboardWebSitePaymentTweet engagement
Timeline · 2 updates
  1. investigating Mar 12, 2025, 01:41 AM UTC

    We are currently experiencing difficulties accessing our site. We sincerely apologize for any inconvenience caused.

  2. resolved Mar 12, 2025, 02:28 AM UTC

    There was a slowdown in response time due to a sudden increase in load on the log system. We apologize for any inconvenience. The incident is now resolved. 【Incident period】 ・2025/3/12 10:06（JST）- 2025/3/12 10:57（JST） 【Affected users】 ・All users. 【Features affected】 ・All functions that can be operated on the web page, such as logging into SocialDog. ・Scheduled posts, Slack notifications, etc. are not included. 【Cause】 ・High load on web server.

Read the full incident report →

Major January 22, 2025

Instagram follower metrics data retrieval issue

Detected by Pingoru
Jan 22, 2025, 09:10 AM UTC
Resolved
Jan 27, 2025, 01:18 AM UTC
Duration
4d 16h
Affected: Dashboard
Timeline · 2 updates
  1. investigating Jan 22, 2025, 09:10 AM UTC

    We are currently experiencing an issue with Instagram metrics where new followers and unfollowed data cannot be retrieved. We are investigating, but the issue appears to be related to Instagram API service availability. Scope of Impact: Users who have connected Instagram accounts and have more than 100 followers.

  2. resolved Jan 27, 2025, 01:18 AM UTC

    Update: Data retrieval is confirmed working for connected accounts have more than 100 followers.

Read the full incident report →