Snel.com incident

Router upgrade

Minor Resolved View vendor source →

Snel.com experienced a minor incident on April 16, 2024, lasting —. The incident has been resolved; the full update timeline is below.

Started
Apr 16, 2024, 02:00 AM UTC
Resolved
Apr 16, 2024, 02:00 AM UTC
Duration
Detected by Pingoru
Apr 16, 2024, 02:00 AM UTC

Update timeline

  1. resolved Apr 16, 2024, 02:00 AM UTC

    Type: Maintenance Duration: 4 hours Affected Components: Snel.com network infrastructure Apr 16, 02:00:01 GMT+0 - Identified - Maintenance is now in progress Apr 16, 06:00:00 GMT+0 - Completed - Maintenance has completed successfully Apr 16, 02:00:00 GMT+0 - Identified - On the 16th of April 2024 I3D.net, our network carrier, will perform upgrade on their routers to improve quality and ensure long-term reliability. **Maintenance start (CET/CEST)**: 16th April 2024 04:00 CEST **Maintenance end (CET/CEST)**: 16th April 2024 08:00 CEST **Maintenance duration**: 4 hours **Expected impact**: No impact expected but there will be reduced redundancy during the maintenance window; routers will be upgraded one at time to ensure minimum impact. In the unfortunate event that something unexpected happens our technical support team is standby.