Snel.com incident

Cloud VPS Platform

Minor Resolved View vendor source →

Snel.com experienced a minor incident on September 12, 2023, lasting —. The incident has been resolved; the full update timeline is below.

Started
Sep 12, 2023, 09:00 PM UTC
Resolved
Sep 12, 2023, 09:00 PM UTC
Duration
Detected by Pingoru
Sep 12, 2023, 09:00 PM UTC

Update timeline

  1. resolved Sep 12, 2023, 09:00 PM UTC

    Type: Maintenance Duration: 1 hour and 31 minutes Affected Components: Cloud VPS platform, My.snel.com - client area Sep 12, 22:30:55 GMT+0 - Completed - Maintenance has completed successfully. All services have resumed normal operations. Sep 12, 21:00:00 GMT+0 - Identified - On the 12th of September 2023 we will perform an update on our Cloud VPS Platform. During the maintenance all VMs will be turned off to apply the new changes. **Maintenance start (CET/CEST)**: 12th September 2023 23:00 **Maintenance end (CET/CEST)**: 13th September 2023 06:00 **Maintenance duration**: 7 hours **Expected impact**: During the maintenance all VPS'es on our Cloud VPS platform will be shutdown and unavailable. We expect a downtime of 30 minutes. In addition the client area (my.snel.com) will also be unavailable. In the unfortunate event that something unexpected happens our technical support team is standby. Sep 12, 21:00:01 GMT+0 - Identified - Maintenance is now in progress