Snapsheet experienced a minor incident on November 18, 2025 affecting US, lasting 1h 7m. The incident has been resolved; the full update timeline is below.
Affected components
US
Update timeline
- monitoring Nov 18, 2025, 03:12 PM UTC
There is a Cloudflare outage that is impacting Smartcomms and causing letters to fail. Updates are provided by Cloudflare on their status page at https://www.cloudflarestatus.com/. We will continue to monitor and update our own status page accordingly.
- monitoring Nov 18, 2025, 03:12 PM UTC
We are continuing to monitor for any further issues.
- resolved Nov 18, 2025, 04:19 PM UTC
The Cloudflare outage has been updated to resolved, and we've confirmed Smartcomm letters are sending successfully.