Snapsheet experienced a minor incident on July 23, 2026 affecting US, lasting 1d 1h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Jul 23, 2026, 04:22 PM UTC
We are experiencing data replication delays in the US production environment. We have identified the cause and made enhancements to improve performance. The current ETA for resumption of normal replication speed is 18 - 24 hours, and we are continuing to work on further optimizations. We will provide an update within 4 hours.
- identified Jul 23, 2026, 05:31 PM UTC
Please note that the data replication delay is only for history/audits tables in the US production environment. Other tables are replicating normally. We are continuing to investigate possible optimizations and will provide an update within 4 hours.
- monitoring Jul 23, 2026, 10:01 PM UTC
We are continuing to make updates to enhance system performance and minimize latency on the history/audits tables in the US production environment. The current ETA for resumption of normal replication speed is approximately 10 hours. We will provide an update tomorrow morning to confirm status.
- resolved Jul 24, 2026, 06:02 PM UTC
This incident has been resolved.