Snapsheet incident

Intermittent UAT Access Issues

Minor Resolved View vendor source →

Snapsheet experienced a minor incident on February 2, 2026 affecting US, lasting 3h 8m. The incident has been resolved; the full update timeline is below.

Started
Feb 02, 2026, 11:02 PM UTC
Resolved
Feb 03, 2026, 02:11 AM UTC
Duration
3h 8m
Detected by Pingoru
Feb 02, 2026, 11:02 PM UTC

Affected components

US

Update timeline

  1. identified Feb 02, 2026, 11:02 PM UTC

    We have confirmed that users may experience intermittent issues accessing claims in UAT. We have identified that the issues are related to an interruption with the UAT deployment caused by a Github incident (https://www.githubstatus.com/). We will continue to monitor and work to complete the deployment as soon as possible.

  2. monitoring Feb 03, 2026, 12:56 AM UTC

    We have successfully deployed the latest UAT release, and we are monitoring to confirm no further issues.

  3. resolved Feb 03, 2026, 02:11 AM UTC

    This incident has been resolved, and the latest UAT release has been successfully deployed. Please contact Snapsheet Support if you experience and further issues.