Snappy Gifts Outage History

Snappy Gifts had 2 outages in the last 2 years — averaging 0.1 incidents per month.

There were 2 Snappy Gifts outages since October 8, 2024. Each is summarised below — incident details, duration, and resolution information.

Critical October 30, 2025

Portions of our platform are currently experiencing degraded performance

Timeline · 1 update

resolved Oct 30, 2025, 09:35 AM UTC

We are currently investigating an issue affecting our infrastructure due to a broader outage impacting Amazon Web Services (AWS). This outage is causing intermittent errors, timeouts, and latency across some of our systems. Our engineering team is closely monitoring AWS’s recovery updates and working to mitigate the impact where possible. We’ll continue to provide updates here as more information becomes available.

Major October 8, 2024

Timeline · 1 update

resolved Oct 08, 2024, 02:17 PM UTC

We are currently experiencing a system issue that is that's affecting multiple Snappy services. Our technical team is actively working to resolve this problem as quickly as possible. We apologize for any inconvenience and appreciate your patience.