SnapLogic experienced a critical incident on January 25, 2021 affecting Intelligent Integration Platform and Cloudplexes, lasting 2d 12h. The incident has been resolved; the full update timeline is below.
Affected components
Intelligent Integration PlatformCloudplexes
Update timeline
- investigating Jan 25, 2021, 02:11 PM UTC
We have been alerted to issues affecting the SnapLogic platform. Our team are actively investigating the causes of the issue. The following platform services are affected: - UI/Pipeline Development - Scheduled Task Execution - Triggered Task Execution
- investigating Jan 25, 2021, 02:12 PM UTC
We are continuing to investigate this issue.
- monitoring Jan 25, 2021, 02:50 PM UTC
A fix has been implemented and everything should be working except for lineage information in the dashboard. A root cause analysis (RCA) for this incident will be made available after our investigation is complete.
- resolved Jan 28, 2021, 03:03 AM UTC
This incident has been resolved.