SnapLogic experienced a minor incident on August 19, 2022 affecting Intelligent Integration Platform, lasting 2d 15h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Aug 19, 2022, 12:31 PM UTC
We have been alerted to slowness in the SnapLogic Platform UI. Our team is currently investigating. In the meantime, if you experience any unusual behavior, please contact support in the usual way ([email protected])
- identified Aug 19, 2022, 05:15 PM UTC
We have identified an issue within our load balancer layer and are actively working to implement the fix as soon as possible
- identified Aug 19, 2022, 10:28 PM UTC
We are continuing to working on the fix.
- monitoring Aug 20, 2022, 05:10 AM UTC
A fix has been implemented and we are monitoring the results.
- investigating Aug 20, 2022, 05:15 PM UTC
We are investigating platform degradation/slowness issues which are occurring following the fix that was implemented on August 19.
- investigating Aug 20, 2022, 06:20 PM UTC
We are continuing to investigate this issue.
- investigating Aug 20, 2022, 07:34 PM UTC
SnapLogic is continuing to address the platform degradation/slowness issues which are occurring. Our team is fully engaged and committed to resolve the issue as quickly as possible.
- investigating Aug 20, 2022, 11:09 PM UTC
We are continuing to investigate this issue.
- monitoring Aug 21, 2022, 03:13 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Aug 22, 2022, 03:55 AM UTC
This incident has been resolved.