SnapLogic experienced a major incident on June 22, 2023 affecting Intelligent Integration Platform, lasting 6h 24m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jun 22, 2023, 04:50 PM UTC
We have been alerted to an elevated level of errors from the SnapLogic Platform. Our team is currently investigating this issue. In the meantime, if you experience any unusual behavior, please contact support in the usual way ([email protected])
- investigating Jun 22, 2023, 05:39 PM UTC
The SnapLogic platform has encountered a problem due to a database level issue. This has caused UI slowness and failures in pipeline initiations that are dependent on the control plane. The team is actively working on the issue with all hands on deck, and will provide additional updates ASAP.
- investigating Jun 22, 2023, 05:40 PM UTC
We are continuing to investigate this issue.
- monitoring Jun 22, 2023, 06:34 PM UTC
A db issue has been identified and a fix has been applied and are monitoring.
- resolved Jun 22, 2023, 11:14 PM UTC
This incident has been resolved.