SnapLogic incident

SnapLogic Platform slowness for subset of customers

Notice Resolved View vendor source →

SnapLogic experienced a notice incident on September 28, 2023 affecting Intelligent Integration Platform, lasting 6h 11m. The incident has been resolved; the full update timeline is below.

Started
Sep 28, 2023, 10:53 AM UTC
Resolved
Sep 28, 2023, 05:04 PM UTC
Duration
6h 11m
Detected by Pingoru
Sep 28, 2023, 10:53 AM UTC

Affected components

Intelligent Integration Platform

Update timeline

  1. investigating Sep 28, 2023, 10:53 AM UTC

    We have been alerted to slowness in the SnapLogic Platform UI. Our team is currently investigating. In the meantime, if you experience any unusual behavior, please contact support in the usual way ([email protected])

  2. monitoring Sep 28, 2023, 11:21 AM UTC

    There was a spike in the platform latency which was caused by an unexpected and abnormally high volume of requests. A fix has been implemented and we are monitoring the results.

  3. resolved Sep 28, 2023, 05:04 PM UTC

    This incident has been resolved.