SnapLogic experienced a notice incident on December 27, 2018 affecting Cloudplexes, lasting 16h 57m. The incident has been resolved; the full update timeline is below.
Affected components
Cloudplexes
Update timeline
- investigating Dec 27, 2018, 02:20 AM UTC
Cloudplex systems are failing to connect to the control plane which we are currently investigating. In the meantime, please contact support in the usual way ([email protected]) to report any issues.
- investigating Dec 27, 2018, 07:08 AM UTC
We are continuing to investigate the issue. Will provide an update every hour.
- investigating Dec 27, 2018, 08:45 AM UTC
We are continuing to investigate the issue. An alternate solution will be put in place shortly.
- monitoring Dec 27, 2018, 12:37 PM UTC
This incident has been resolved. We will continue to monitor carefully, please report any issues to support in the usual way. ([email protected])
- resolved Dec 27, 2018, 07:17 PM UTC
This incident has been resolved.