SnapLogic incident

API response time delays

Minor Resolved View vendor source →

SnapLogic experienced a minor incident on August 11, 2019 affecting Intelligent Integration Platform, lasting 6h 29m. The incident has been resolved; the full update timeline is below.

Started
Aug 11, 2019, 08:19 AM UTC
Resolved
Aug 11, 2019, 02:49 PM UTC
Duration
6h 29m
Detected by Pingoru
Aug 11, 2019, 08:19 AM UTC

Affected components

Intelligent Integration Platform

Update timeline

  1. investigating Aug 11, 2019, 08:19 AM UTC

    We are observing slowness in some of the Platform API responses which we are investigating. In the meantime, if you experience any unusual behavior, please contact support in the usual way ([email protected])

  2. identified Aug 11, 2019, 10:01 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Aug 11, 2019, 10:13 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. monitoring Aug 11, 2019, 10:19 AM UTC

    We are continuing to monitor for any further issues.

  5. resolved Aug 11, 2019, 02:49 PM UTC

    This incident has been resolved.