SMX Cybersecure Email incident

Phoneline

Major Resolved View vendor source →

SMX Cybersecure Email experienced a major incident on April 23, 2020 affecting Phoneline, lasting 1d 3h. The incident has been resolved; the full update timeline is below.

Started
Apr 23, 2020, 12:48 AM UTC
Resolved
Apr 24, 2020, 03:51 AM UTC
Duration
1d 3h
Detected by Pingoru
Apr 23, 2020, 12:48 AM UTC

Affected components

Phoneline

Update timeline

  1. investigating Apr 23, 2020, 12:48 AM UTC

    There is currently an issue with our phone line with calls going to voicemail. We are working to resolve this as quickly as possible. We are monitoring our emails for any urgent issues. We apologise for any inconvenience caused.

  2. resolved Apr 24, 2020, 03:51 AM UTC

    This incident has been resolved.