SMX Cybersecure Email incident

SMX Email Admin Portal down

Minor Resolved View vendor source →

SMX Cybersecure Email experienced a minor incident on October 6, 2020 affecting SMX Portal, lasting 2m. The incident has been resolved; the full update timeline is below.

Started
Oct 06, 2020, 03:15 AM UTC
Resolved
Oct 06, 2020, 03:18 AM UTC
Duration
2m
Detected by Pingoru
Oct 06, 2020, 03:15 AM UTC

Affected components

SMX Portal

Update timeline

  1. investigating Oct 06, 2020, 03:15 AM UTC

    The SMX Email Admin Portal is currently down. No emails are lost, we are working to restore access as quickly as possible. We apologise for any inconvenience caused.

  2. identified Oct 06, 2020, 03:15 AM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Oct 06, 2020, 03:18 AM UTC

    This incident has been resolved.