SMX Cybersecure Email incident

Delayed mail.

Minor Resolved View vendor source →

SMX Cybersecure Email experienced a minor incident on July 9, 2021 affecting Mail Filtering, lasting 1h 32m. The incident has been resolved; the full update timeline is below.

Started
Jul 09, 2021, 03:13 AM UTC
Resolved
Jul 09, 2021, 04:45 AM UTC
Duration
1h 32m
Detected by Pingoru
Jul 09, 2021, 03:13 AM UTC

Affected components

Mail Filtering

Update timeline

  1. investigating Jul 09, 2021, 03:13 AM UTC

    We are are aware of delays to inbound and outbound mail affecting some customers. We are investigating, and will provide further updates at the earliest opportunity.

  2. resolved Jul 09, 2021, 04:45 AM UTC

    A fix has been implemented and mail the queues are now operating at normal levels