SMX Cybersecure Email incident

Delayed mail.

Minor Resolved View vendor source →

SMX Cybersecure Email experienced a minor incident on July 13, 2021 affecting Mail Filtering, lasting 3h 21m. The incident has been resolved; the full update timeline is below.

Started
Jul 13, 2021, 01:17 AM UTC
Resolved
Jul 13, 2021, 04:38 AM UTC
Duration
3h 21m
Detected by Pingoru
Jul 13, 2021, 01:17 AM UTC

Affected components

Mail Filtering

Update timeline

  1. investigating Jul 13, 2021, 01:17 AM UTC

    Investigating - We are are aware of small delays in the delivery of mail affecting some customers. We are investigating, and will provide further updates at the earliest opportunity.

  2. resolved Jul 13, 2021, 04:38 AM UTC

    We've been experiencing some DNS issues on our cloud platform today causing email delivery delays for some of our customers. These DNS issues have now been resolved.