SMX Cybersecure Email incident

Phoneline Disruption

Critical Resolved View vendor source →

SMX Cybersecure Email experienced a critical incident on July 21, 2022 affecting Phoneline, lasting 1h 25m. The incident has been resolved; the full update timeline is below.

Started
Jul 21, 2022, 02:29 AM UTC
Resolved
Jul 21, 2022, 03:54 AM UTC
Duration
1h 25m
Detected by Pingoru
Jul 21, 2022, 02:29 AM UTC

Affected components

Phoneline

Update timeline

  1. identified Jul 21, 2022, 02:29 AM UTC

    We are currently experiencing an issue with our phoneline at present with receiving and making calls . This is being worked on to be resolved as soon as possible. In the meantime we are actively monitoring our emails for any urgent queries . We apologise for any inconvenience caused.

  2. resolved Jul 21, 2022, 03:54 AM UTC

    This issue has now been resolved. Thank you for your patience.