SMX Cybersecure Email incident

QSR Self Release portal

Minor Resolved View vendor source →

SMX Cybersecure Email experienced a minor incident on May 30, 2023 affecting Quarantine and Archiving, lasting 1d. The incident has been resolved; the full update timeline is below.

Started
May 30, 2023, 04:02 AM UTC
Resolved
May 31, 2023, 04:04 AM UTC
Duration
1d
Detected by Pingoru
May 30, 2023, 04:02 AM UTC

Affected components

Quarantine and Archiving

Update timeline

  1. investigating May 30, 2023, 04:02 AM UTC

    There is currently an issue where users are unable to log into the QSR website - https://intel.smxemail.com/. We are investigating this issue at present and updates will posted here as soon as they are known.

  2. resolved May 31, 2023, 04:04 AM UTC

    This issue has now been resolved. SMX apolgises for any inconvenience caused and thank you for your patience while we resolved this issue.