SMX Cybersecure Email incident

SMX reports and email logs

Minor Resolved View vendor source →

SMX Cybersecure Email experienced a minor incident on June 22, 2023 affecting SMX Portal, lasting 3h 31m. The incident has been resolved; the full update timeline is below.

Started
Jun 22, 2023, 08:07 PM UTC
Resolved
Jun 22, 2023, 11:38 PM UTC
Duration
3h 31m
Detected by Pingoru
Jun 22, 2023, 08:07 PM UTC

Affected components

SMX Portal

Update timeline

  1. investigating Jun 22, 2023, 08:07 PM UTC

    There is currently an issue with searching mail logs in the SMX email portal at present. Some users may not have received reports overnight , we are currently investigating these issues and updates will be posted here.

  2. identified Jun 22, 2023, 09:22 PM UTC

    This is in the process of being resolved and reports and logs should start coming through now. Further updates will be posted here.

  3. resolved Jun 22, 2023, 11:38 PM UTC

    This issue has been resolved now. Thank you for your patience.