SMX Cybersecure Email incident

Outbound emails queuing

Major Resolved View vendor source →

SMX Cybersecure Email experienced a major incident on July 24, 2023 affecting Mail Filtering, lasting 1h 27m. The incident has been resolved; the full update timeline is below.

Started
Jul 24, 2023, 02:23 AM UTC
Resolved
Jul 24, 2023, 03:50 AM UTC
Duration
1h 27m
Detected by Pingoru
Jul 24, 2023, 02:23 AM UTC

Affected components

Mail Filtering

Update timeline

  1. investigating Jul 24, 2023, 02:23 AM UTC

    We are currently investigating an issue with outbound emails which are being queued when sending out via SMX. We are investigating this issue at high priority and will provide updates on a regular basis.

  2. resolved Jul 24, 2023, 03:50 AM UTC

    This issue has been resolved, we apologise for any inconvenience caused and thank you for your patience.