SMX Cybersecure Email incident

DMARC failures

Minor Resolved View vendor source →

SMX Cybersecure Email experienced a minor incident on September 5, 2023 affecting Mail Filtering, lasting 21h 8m. The incident has been resolved; the full update timeline is below.

Started
Sep 05, 2023, 11:48 PM UTC
Resolved
Sep 06, 2023, 08:57 PM UTC
Duration
21h 8m
Detected by Pingoru
Sep 05, 2023, 11:48 PM UTC

Affected components

Mail Filtering

Update timeline

  1. identified Sep 05, 2023, 11:48 PM UTC

    An issue has been identified where emails are being incorrectly rejected due to DMARC , a fix is being worked on for this at present. In the meantime you can opt out the sender the SMX email admin portal. Further updates will be posted once they are known.

  2. resolved Sep 06, 2023, 08:57 PM UTC

    This is incident has been resolved.