SMX Cybersecure Email experienced a minor incident on February 9, 2019, lasting 1d 7h. The incident has been resolved; the full update timeline is below.
Update timeline
- monitoring Feb 09, 2019, 08:15 PM UTC
The SMX Australia primary site is inaccessible from 4:47 P.M. NZDT on Saturday, 10th February 2019, due to problems with our upstream network provider. Filtering services remained available through our secondary site, and as such, mail flow for most customers is unaffected. We apologise for any inconvenience caused.
- resolved Feb 11, 2019, 04:04 AM UTC
The SMX Australia primary site was inaccessible from 16:46 NZDT on Saturday, 9th February, until 15:53 NZDT on Monday, 11th February 2019, due to a major outage at an upstream network provider. Filtering services remained available through our Australia secondary site, and as such, mail flow for most customers was unaffected.