SMX Cybersecure Email incident
Microsoft Office 365 emails queued
SMX Cybersecure Email experienced a minor incident on May 22, 2025 affecting Mail Filtering, lasting 3h 21m. The incident has been resolved; the full update timeline is below.
Affected components
Mail Filtering
Update timeline
- identified May 22, 2025, 05:39 AM UTC
Some customers who are using Office 365 with SMX may see their emails queuing at present. This has been raised with Microsoft who have advised there is an issue at present with the Office 365 server. They are working to resolve this as soon as possible. Further updates and information will be posted here once they become available.
- resolved May 22, 2025, 09:01 AM UTC
This issue has now been resolved and queued emails will have been delivered.