SmugMug incident

Images loading slowly or failing to load

Major Resolved View vendor source →

SmugMug experienced a major incident on April 16, 2020 affecting Photos/Videos, lasting 34m. The incident has been resolved; the full update timeline is below.

Started
Apr 16, 2020, 09:35 PM UTC
Resolved
Apr 16, 2020, 10:09 PM UTC
Duration
34m
Detected by Pingoru
Apr 16, 2020, 09:35 PM UTC

Affected components

Photos/Videos

Update timeline

  1. investigating Apr 16, 2020, 09:35 PM UTC

    Images are failing to load. Our engineers are on the case.

  2. resolved Apr 16, 2020, 10:09 PM UTC

    This incident has been resolved.