SmugMug experienced a major incident on November 2, 2020 affecting Search, lasting 17m. The incident has been resolved; the full update timeline is below.
Affected components
Search
Update timeline
- identified Nov 02, 2020, 07:43 PM UTC
SmugMug pages using Search are currently intermittently failing to load--this includes our "Photos Section", and site searches. We're getting to the bottom of this bug and will update with more info once we've made a fix.
- resolved Nov 02, 2020, 09:20 PM UTC
This incident has been resolved.