SmugMug incident

Pages loading slowly

Minor Resolved View vendor source →

SmugMug experienced a minor incident on February 22, 2021 affecting Web and Photos/Videos and 1 more component, lasting 1h 48m. The incident has been resolved; the full update timeline is below.

Started
Feb 22, 2021, 07:02 PM UTC
Resolved
Feb 22, 2021, 08:50 PM UTC
Duration
1h 48m
Detected by Pingoru
Feb 22, 2021, 07:02 PM UTC

Affected components

WebPhotos/VideosSearchUploads

Update timeline

  1. investigating Feb 22, 2021, 07:02 PM UTC

    Pages are loading more slowly than usual. Our engineers are on the case.

  2. investigating Feb 22, 2021, 07:04 PM UTC

    We are continuing to investigate this issue.

  3. resolved Feb 22, 2021, 08:50 PM UTC

    This incident has been resolved.