SmugMug incident

Search pages loading slowly

Major Resolved View vendor source →

SmugMug experienced a major incident on February 28, 2021 affecting Search, lasting 5h 29m. The incident has been resolved; the full update timeline is below.

Started
Feb 28, 2021, 03:59 AM UTC
Resolved
Feb 28, 2021, 09:29 AM UTC
Duration
5h 29m
Detected by Pingoru
Feb 28, 2021, 03:59 AM UTC

Affected components

Search

Update timeline

  1. investigating Feb 28, 2021, 03:59 AM UTC

    Search pages are loading more slowly than usual. Our engineers are on the case.

  2. resolved Feb 28, 2021, 09:29 AM UTC

    This incident has been resolved.