SmugMug incident

Errors on custom domain page loading

Major Resolved View vendor source →

SmugMug experienced a major incident on March 10, 2021 affecting Web, lasting 26m. The incident has been resolved; the full update timeline is below.

Started
Mar 10, 2021, 12:18 PM UTC
Resolved
Mar 10, 2021, 12:45 PM UTC
Duration
26m
Detected by Pingoru
Mar 10, 2021, 12:18 PM UTC

Affected components

Web

Update timeline

  1. investigating Mar 10, 2021, 12:18 PM UTC

    Custom domains are having issues with how some website pages are displaying. We're getting to the bottom of this bug and will update with more info once we've made a fix.

  2. resolved Mar 10, 2021, 12:45 PM UTC

    This incident has been resolved.