SmugMug incident

Pages loading slowly

Minor Resolved View vendor source →

SmugMug experienced a minor incident on March 26, 2021 affecting Web, lasting 12m. The incident has been resolved; the full update timeline is below.

Started
Mar 26, 2021, 03:12 PM UTC
Resolved
Mar 26, 2021, 03:25 PM UTC
Duration
12m
Detected by Pingoru
Mar 26, 2021, 03:12 PM UTC

Affected components

Web

Update timeline

  1. investigating Mar 26, 2021, 03:12 PM UTC

    Pages are loading more slowly than usual. Our engineers are on the case.

  2. identified Mar 26, 2021, 03:20 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Mar 26, 2021, 03:25 PM UTC

    This incident has been resolved.