SmugMug experienced a critical incident on April 14, 2021 affecting Support & Help Pages, lasting 28m. The incident has been resolved; the full update timeline is below.
Affected components
Support & Help Pages
Update timeline
- identified Apr 14, 2021, 09:15 PM UTC
Our help documentation provider is working on this problem. Please contact [email protected] to reach our support heroes.
- resolved Apr 14, 2021, 09:43 PM UTC
This incident has been resolved.