SmugMug incident

Pages loading slowly

Minor Resolved View vendor source →

SmugMug experienced a minor incident on August 2, 2021 affecting Web, lasting 6m. The incident has been resolved; the full update timeline is below.

Started
Aug 02, 2021, 06:29 PM UTC
Resolved
Aug 02, 2021, 06:36 PM UTC
Duration
6m
Detected by Pingoru
Aug 02, 2021, 06:29 PM UTC

Affected components

Web

Update timeline

  1. investigating Aug 02, 2021, 06:29 PM UTC

    Pages are loading more slowly than usual, and our marketing pages are unavailable. Our engineers are on the case.

  2. resolved Aug 02, 2021, 06:36 PM UTC

    This incident has been resolved.