SmugMug incident

Uploads processing slowly

Minor Resolved View vendor source →

SmugMug experienced a minor incident on August 26, 2021 affecting Uploads, lasting 2h 37m. The incident has been resolved; the full update timeline is below.

Started
Aug 26, 2021, 02:36 AM UTC
Resolved
Aug 26, 2021, 05:14 AM UTC
Duration
2h 37m
Detected by Pingoru
Aug 26, 2021, 02:36 AM UTC

Affected components

Uploads

Update timeline

  1. identified Aug 26, 2021, 02:36 AM UTC

    Uploads are processing slowly. Our team is working on a fix.

  2. monitoring Aug 26, 2021, 04:51 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Aug 26, 2021, 05:14 AM UTC

    This incident has been resolved.