SmugMug incident

Videos processing slowly

Minor Resolved View vendor source →

SmugMug experienced a minor incident on September 27, 2021 affecting Uploads, lasting 9h 1m. The incident has been resolved; the full update timeline is below.

Started
Sep 27, 2021, 09:54 PM UTC
Resolved
Sep 28, 2021, 06:56 AM UTC
Duration
9h 1m
Detected by Pingoru
Sep 27, 2021, 09:54 PM UTC

Affected components

Uploads

Update timeline

  1. identified Sep 27, 2021, 09:54 PM UTC

    Video uploads are processing slowly. We’re on the case.

  2. resolved Sep 28, 2021, 06:56 AM UTC

    This incident has been resolved.