SmugMug incident

Images loading slowly

Minor Resolved View vendor source →

SmugMug experienced a minor incident on June 6, 2022 affecting Photos/Videos, lasting 54m. The incident has been resolved; the full update timeline is below.

Started
Jun 06, 2022, 07:14 PM UTC
Resolved
Jun 06, 2022, 08:09 PM UTC
Duration
54m
Detected by Pingoru
Jun 06, 2022, 07:14 PM UTC

Affected components

Photos/Videos

Update timeline

  1. investigating Jun 06, 2022, 07:14 PM UTC

    Images are loading more slowly than usual. Our engineers are on the case.

  2. investigating Jun 06, 2022, 07:14 PM UTC

    We are continuing to investigate this issue.

  3. identified Jun 06, 2022, 07:20 PM UTC

    The issue has been identified and a fix is being implemented.

  4. resolved Jun 06, 2022, 08:09 PM UTC

    This incident has been resolved.