SmugMug incident

Blip in how some pages are loading

Major Resolved View vendor source →

SmugMug experienced a major incident on September 7, 2022 affecting Web and Photos/Videos and 1 more component, lasting 2h 34m. The incident has been resolved; the full update timeline is below.

Started
Sep 07, 2022, 08:20 PM UTC
Resolved
Sep 07, 2022, 10:55 PM UTC
Duration
2h 34m
Detected by Pingoru
Sep 07, 2022, 08:20 PM UTC

Affected components

WebPhotos/VideosUploads

Update timeline

  1. investigating Sep 07, 2022, 08:20 PM UTC

    A small number of people may experience momentary issues with how some website pages are displaying. We're getting to the bottom of this bug and will update with more info once we've made a fix.

  2. resolved Sep 07, 2022, 10:55 PM UTC

    This incident has been resolved.