SmugMug incident

Images not loading in SmugMug iOS app

Major Resolved View vendor source →

SmugMug experienced a major incident on September 9, 2022 affecting Photos/Videos, lasting 7h 59m. The incident has been resolved; the full update timeline is below.

Started
Sep 09, 2022, 02:17 AM UTC
Resolved
Sep 09, 2022, 10:17 AM UTC
Duration
7h 59m
Detected by Pingoru
Sep 09, 2022, 02:17 AM UTC

Affected components

Photos/Videos

Update timeline

  1. investigating Sep 09, 2022, 02:17 AM UTC

    Images are not loading properly in our SmugMug iOS app. Our engineers are on the case.

  2. resolved Sep 09, 2022, 10:17 AM UTC

    This incident has been resolved.