SMTP2GO incident

Login Issues and Possible App Slowness

Notice Resolved View vendor source →

SMTP2GO experienced a notice incident on September 17, 2025 affecting Member Dashboard, lasting 5h 4m. The incident has been resolved; the full update timeline is below.

Started
Sep 17, 2025, 03:02 PM UTC
Resolved
Sep 17, 2025, 08:07 PM UTC
Duration
5h 4m
Detected by Pingoru
Sep 17, 2025, 03:02 PM UTC

Affected components

Member Dashboard

Update timeline

  1. investigating Sep 17, 2025, 03:02 PM UTC

    We are currently investigating login issues and possible app slowness. We apologise for any inconvenience encountered due to this.

  2. identified Sep 17, 2025, 07:29 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Sep 17, 2025, 07:52 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Sep 17, 2025, 08:07 PM UTC

    This incident has been resolved. If any users are still experiencing issues, please contact support at [email protected].