SMTP2GO experienced a minor incident on November 13, 2025 affecting Member Dashboard, lasting 7h 47m. The incident has been resolved; the full update timeline is below.
Affected components
Member Dashboard
Update timeline
- investigating Nov 13, 2025, 03:40 PM UTC
Some users may be experiencing issues with subaccount management. Our team is currently investigating an error affecting the ability to share verified senders between master accounts and their associated subaccounts.
- monitoring Nov 13, 2025, 09:48 PM UTC
A fix has been implemented, and we're continuing to monitor. If you encounter any further issues granting subaccounts access to verified sender domains, please reach out to our support team.
- resolved Nov 13, 2025, 11:28 PM UTC
This incident has been resolved.