SMTP2GO experienced a major incident on December 11, 2025 affecting Email sending (SMTP service) and API Servers and 1 more component, lasting 14m. The incident has been resolved; the full update timeline is below.
Affected components
Email sending (SMTP service)API ServersSMS Messaging
Update timeline
- investigating Dec 11, 2025, 07:39 AM UTC
A current issue with connectivity is being investigated. Updates will be provided when available.
- resolved Dec 11, 2025, 07:53 AM UTC
This incident has been resolved. It appears to be related to a recent database configuration change. Further investigations will take place to ensure stability and to prevent such an incident from happening again.