SMTP2GO experienced a notice incident on January 12, 2026 affecting API Servers, lasting 2h 38m. The incident has been resolved; the full update timeline is below.
Affected components
API Servers
Update timeline
- investigating Jan 12, 2026, 03:33 PM UTC
We’re aware of an API issue when calling api.smtp2go.com/v3/email/send endpoint and the server is sending back an HTTP status Code 500 for certain emails. Our development team is investigating.
- resolved Jan 12, 2026, 06:11 PM UTC
The underlying service the API uses to send emails had an intermittent fault, causing some communication issues between the services. This issue has now been resolved.