SMTP2GO incident

Login Page Loading Issues

Notice Resolved View vendor source →

SMTP2GO experienced a notice incident on January 20, 2026 affecting SMTP2GO Website, lasting 12h 29m. The incident has been resolved; the full update timeline is below.

Started
Jan 20, 2026, 03:27 PM UTC
Resolved
Jan 21, 2026, 03:57 AM UTC
Duration
12h 29m
Detected by Pingoru
Jan 20, 2026, 03:27 PM UTC

Affected components

SMTP2GO Website

Update timeline

  1. investigating Jan 20, 2026, 03:27 PM UTC

    Some customers are experiencing issues loading the SMTP2GO login page. Please try logging in at https://app-us.smtp2go.com/login/ while we investigate this issue

  2. investigating Jan 20, 2026, 04:08 PM UTC

    We are continuing to investigate this issue. If you cannot log in, please try using: https://app-us.smtp2go.com/login/

  3. resolved Jan 21, 2026, 03:57 AM UTC

    This issue was caused by network instability at Akamai/Linode datacenters in the EU. This has now been resolved as per their bulletin on the issue.