SMTP incident

Complaints issue

Minor Resolved View vendor source →
Started
Apr 27, 2026, 05:25 PM UTC
Resolved
Apr 28, 2026, 07:08 AM UTC
Duration
13h 42m
Detected by Pingoru
Apr 27, 2026, 05:25 PM UTC

Affected components

Statistics

Update timeline

  1. investigating Apr 27, 2026, 05:25 PM UTC

    We’ve identified a complaints processing issue affecting historical data. At the moment, there is a delay in processing older complaint records, while new complaints continue to be processed in real time without disruption. The engineering team is actively investigating and working on a resolution.

  2. resolved Apr 28, 2026, 07:08 AM UTC

    The issue was fully resolved

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