SMTP experienced a minor incident on April 27, 2026 affecting Statistics, lasting 13h 42m. The incident has been resolved; the full update timeline is below.
Affected components
Statistics
Update timeline
- investigating Apr 27, 2026, 05:25 PM UTC
We’ve identified a complaints processing issue affecting historical data. At the moment, there is a delay in processing older complaint records, while new complaints continue to be processed in real time without disruption. The engineering team is actively investigating and working on a resolution.
- resolved Apr 28, 2026, 07:08 AM UTC
The issue was fully resolved