smsmode experienced a critical incident on February 3, 2025 affecting API REST SMS and Unicode SMS and 1 more component, lasting 8m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Feb 03, 2025, 11:35 AM UTC
Cher client, Nous vous informons que la plateforme d'envoi de SMS est indisponible. Service impacté : SMS, UI Type de problème : Platform incident Impact sur le client : Grand Date début : 03/02/2025 Heure début : 12h15 CET Heure de fin : en cours Description : Perturbation sur les envois Veuillez nous excuser pour ce désagrément. Cordialement. L'équipe smsmode. https://www.smsmode.com Mail : [email protected] tel : (+330)4 91 05 64 62 ---------------------------------------------- English follows Dear customer, We would like to inform you that the SMS Plateform is unavailable. Service affected: SMS, UI Problem type: Platform incident Impact on customer: Medium Start date: 03/02/2025 Start time: 12h15 CET End time : pending Description : Disruption to shipments We apologize for this inconvenience. Yours sincerely The smsmode team. https://www.smsmode.com Mail: [email protected] tel : (+330)4 91 05 64 62 No components were marked as affected by this incident.
- investigating Feb 03, 2025, 11:42 AM UTC
We are continuing to investigate this issue.
- resolved Feb 03, 2025, 11:44 AM UTC
Cher client, Nous vous informons que la plateforme d'envoi de SMS est indisponible pendant 12 minutes. Service impacté : SMS, UI Type de problème : Platform incident Impact sur le client : Grand Date début : 03/02/2025 Heure début : 12h15 CET Heure de fin : 12h27 CET Description : Perturbation sur les envois Veuillez nous excuser pour ce désagrément. Cordialement. L'équipe smsmode. https://www.smsmode.com Mail : [email protected] tel : (+330)4 91 05 64 62 ---------------------------------------------- English follows Dear customer, We would like to inform you that the SMS Plateform was unavailable for 12 minutes. Service affected: SMS, UI Problem type: Platform incident Impact on customer: Big Start date: 03/02/2025 Start time: 12h15 CET End time : 12h27 CET Description : Disruption to shipments We apologize for this inconvenience. Yours sincerely The smsmode team. https://www.smsmode.com Mail: [email protected] tel : (+330)4 91 05 64 62 No components were marked as affected by this incident.